Accepted methods of payment.
We accept Visa, Mastercard, American Express, Paypal, Bill Me Later, and personal checks.
Debit cards associated with any of these financial institutions are also welcome.
Alternatively, you may choose to call Dino Lingo directly in order to discuss payment methods with a live representative over the phone.
I tried to use my credit card, but the system did not accept my card.If you receive an error message throughout the checkout process, these are possible causes:
- Mistyped Information
- Expired Credit Card
- Insufficient Funds
- Mismatched information between billing address and credit card records.
- You may email us with your order details and we can create a custom payment link just for you.
- Contact us to further aid in processing payment at checkout.
I just purchased a set. But, I am unsure if my purchase was processed.
Please check the email address listed in the original checkout process. Dino Lingo provides an automated email within 10 minutes of your purchase.
Please note: Certain email providers may delay mail delivery for up to 2 hours.
I just ordered a set through your website. I received an email confirming my purchase, but there is no shipping information attached.
Typically, it takes up to 72 hours for us to ship a package. Dino Lingo will provide an additional email from Paypal with your tracking information upon shipping your order.
I just ordered a set. I may have made a mistake. Can I change my order?
Please contact Dino Lingo as soon as possible. Once a package has been shipped, Dino Lingo is not liable for it's delivery.
- We can change, add, or remove items on your order.
- We can cancel your order and refund your money.
I am attemtping to purchase a set online but my credit card is not working.
I just purchase a set. But, I didn't receive an email.
I purchased a set a few days ago. But, it hasn't shipped yet.
I don't want to order online, can I place my order over the phone?
You can speak to a live representative in order to place your order. Our offices are open between the hours of 9:00 AM and 5:00 PM EST.
The number is simple! (+1) 239-208-4222
If you are unable to reach us by phone, please contact us via email with your contact information, and we will return your call at your convenience. Our email is simple!