SHIPPING TO THE UK:
We ship to United Kingdom everyday (except weekends and bank holidays).
Purchasing our products directly from our website is very easy. However; amazon.co.uk offers faster and FREE delivery options in the UK. To order our products from amazon.co.uk, just click on the link and search for "Dino Lingo + (language)". i.e. "Dino Lingo French" or "Dino Lingo Greek"or "Dino Lingo English" etc. Click here for: amazon.co.uk
If you wish to order from our website, please read below;
STANDARD - USPS & Royal Mail
- Delivery time: 14 to 21 business days.
- Shipping fee: $29 / $39 / $49 / ...
- It will ship via United States Postal Service
- It will be delivered via Royal Mail.
- Depending on the value there may be an additional VAT & handling fee between £15 to £55.
- If you are not home during delivery to pay the fee; Royal Mail will leave a note on your door and will return or destroy the package after 7 days holding.
EXPRESS INTERNATIONAL (UPS)
- Delivery time: 4 to 7 business days.
- Shipping fee: $69 and up.
- Online tracking is available on UPS.com website.
- Delivered to your door by UPS.
- Depending on the value there may be an additional VAT & handling fee.
- If you are not home during delivery to pay the fee; UPS will leave a note on your door and will return or destroy the package after 5 days of holding.
TAX AND CUSTOM DUTIES
Depending on the value there may be an additional VAT & handling fee between £15 to £65. If you refuse to pay the fee, they will destroy the package.
Our DVDs are compatible with any DVD player and computer in United Kingdom.
PACKAGE WEIGHT (includes brown shipping box):
- Song CD: 5 oz / 0.2 KG
- DVD set: 13 oz / 0.4 KG
- Flashcard set: 1 lb 3 oz / 0.5 KG
- Standard Set: 1 lb 12 oz / 0.8 KG
- Storybook Set: 2 lb 5 oz / 1.1 KG
- Deluxe Set: 3 lb 13 oz / 1.8 KG
- Premium Set: 5 lb 4 oz / 2.4 KG
PACKAGE DIMENSIONS (includes brown shipping box)
- Song CD: 6"x6" / 15x15 cm
- DVD set: 9"x6"x2" / 23x15x5 cm
- Flashcard set: 9"x6"x2" / 23x15x5 cm
- Standard Set: 9"x6"x2" / 23x15x5 cm
- Storybook Set: 12"x9"x3" / 30x23x8 cm
- Deluxe Set: 12"x9"x3" / 30x23x8 cm
- Premium Set: 12"x9"x3" / 30x23x8 cm
- Dino Lingo products are 100% money back guaranteed.
- All merchandise may be returned within 60 days (international) of purchase for a refund.
- If you already placed an order and have a question related to your package, please contact us.
- Call 1.239-208-4222 (Monday thru Friday 9 am to 5 pm EST),
- Email us at; firstname.lastname@example.org
- Please make sure to add your Order ID number "DL..." in your email.