Frequently Asked

Questions

Online Membership

General

What is Dino Lingo?

What is the learning age for Dino Lingo?

How much is Dino Lingo membership?

What do kids learn from Dino Lingo?

What is Dino Lingo curriculum?

Technical

Do I need to download a software?

Which internet browser is the best?

Can I download videos or games?

Does it work on mobile devices?

Whats is the difference?

Between 6 month, 1 year, 2 years plans?

Between family and school subscriptions?

Between apps and online memberships?

Between physical products and online memberships?

Between different language courses?

Problems

Video, game, book does not play or no sound

Worksheet, flashcard does not download

Spelling, grammar or pronunciation mistake

Broken links or do not directing properly

Pages are loading slow

Misc

What is Dino Lingo mission statement?

Is Dino Lingo expensive?

Is Dino Lingo and to Duolingo related?

Whats does Dino Lingo do for humanity?

Getting Started

How can I sign up?

Just signed up, whats next?

Just signed up, didn't receive a "welcome" email?

How to login each time?

Changing, Adding

Changing email address?

Changing the username?

Changing the language course?

Adding a new language course?

Subscription, Billing

What is auto-billing?

How to cancel a subscription?

What is the refund policy?

I forgot to cancel my subscription, what do I do?

My subscription expired but I can't renew,

Will my subscription price change in the future?

Payments

Can I pay month to month?

Can I pay via check or wire transfer?

Schools

Is content different for schools?

Is price different for schools?

How to add new students?

How to add a new admin teacher?

Can we email PO, and get net 30?

Is there a dashboard for teachers to see students progress?

Can students login from their homes?

Physical Products

Ordering, Shipping, Return, etc...

General

What is Dino Lingo?

What is the age?

What is the included in the membership?

What do kids learn?

Plans and pricing

Lesson plan and curriculum

Do you have an app?

Technical

Do I need to download a software?

Which internet browser is the best?

Can I download videos or games?

Does it work on mobile devices?

Whats is the difference?

Between 6 month, 1 year, 2 years plans?

Between family and school subscriptions?

Between apps and online memberships?

Between physical products and online memberships?

Between different language courses?

Problems

Video, game, book does not play or no sound

Worksheet, flashcard does not download

Spelling, grammar or pronunciation mistake

Broken links or do not directing properly

Pages are loading slow

Getting Started

How can I sign up?

Just signed up, whats next?

Just signed up, didn't receive a "welcome" email?

How to login each time?

Changing, Adding

Changing email address?

Changing the username?

Changing the language course?

Adding a new language course?

Subscription, Billing

What is auto-billing?

How to cancel a subscription?

What is the refund policy?

I forgot to cancel my subscription, what do I do?

My subscription expired but I can't renew,

Will my subscription price change in the future?

Payments

Can I pay month to month?

Can I pay via check or wire transfer?

Schools

Is content different for schools?

Is price different for schools?

How to add new students?

How to add a new admin teacher?

Can we email PO, and get net 30?

Is there a dashboard for teachers to see students progress?

Can students login from their homes?

About Dino Lingo®

Dino Lingo is the world's largest language learning program in children's category offering 52 languages. Developed by Dino Lingo Inc.; a Florida & New York based educational technology company. 2010-2018 All Rights Reserved.

 

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