Contact Dinolingo Customer Support

Our office is located in New York City and operates Monday through Friday. Please note that we are closed on weekends.

To reach us, kindly use the contact forms below. Our team will respond to your inquiry as soon as possible.
Thank you!

For Families

• How to Cancel: Visit Subscriptions and Billing
• Need Billing Assistance: Fill the form
• Can’t login; Wrong Email, Password: Click here
• Content issues: Click here to report
• Technical and Device Issues: Click here
• Purchase a Gift subscription here
• Enter Gift recipient’s info here

For Schools:

• Schools: Request a school quote here
• School plans vs Family plans Visit here.
• Schools: Contact administrator here
• Charter Schools, Family Subscriptions: Order here

General:

• Start 7-Day Free Trial
• Login to your account
• iTunes iOS App – Android App
• Help for Family Accounts
• Help for School Accounts

Thank you for contacting us. We reply to all requests and emails within 24 hours (during the week). In the interim, we encourage you to explore our comprehensive HELP SITE where you can access a hundreds of pages of additional information and resources.