Do you ship Dino Lingo DVDs overseas?
Yes. We ship our language learning sets to over 100 different countries worldwide, including: Australia, England, Canada, Japan, Philippines, South Africa, UAE, Singapore, Ireland, Netherlands, Germany, France, Russia, Spain, Brazil, China, New Zealand, Sweden, South Korea, Greece, Saudi Arabia, Turkey, Israel, Thailand, Malaysia, India, Italy, Cyprus, Saudi Arabia, Poland, Viet Nam, Hong Kong, Belgium and more.
Do Dino Lingo DVDs play in other countries?
Yes. We ship Dino Lingo DVDs in the format suitable to each country.
Dino Lingo DVD Regions: (All regions worldwide) 1,2,3,4,5,6. NTSC & PAL/SECAM.
Dino Lingo DVDs are compatible with any computer, all over the world.
Do Dino Lingo DVDs play in other countries?
Yes. We ship Dino Lingo DVDs in the format suitable to each country.
Dino Lingo DVD Regions: (All regions worldwide) 1,2,3,4,5,6. NTSC & PAL/SECAM.
Dino Lingo DVDs are compatible with any computer, all over the world.
May I place my order over the phone?
Yes, you can speak to a live customer service agent to place your order, between the hours of 9:00 AM - 5:00 PM EST.
The number to call is (239) 208-4222.
Can I pay by check or money order?
We accept credit and debit cards from Visa, Mastercard and American Express, as well as Paypal and personal checks. Alternatively, you may choose to call us directly to discuss payment methods with a live representative.

For other payment questions click here
I found your products on different websites, is there a difference?
We work with a number of online stores worldwide. In general, there are no price differences between the products.
There may be promotional, shipping, and tax differences depending on the country. Every company is responsible for content and policies.
If you suspect anything of a website carrying our products, please let us know immediately.
Can I buy your products on Amazon, eBay, and Google?
Absolutely! You can purchase our products on Amazon, eBay, Google, and Sears.
They are all priced the same, and we also manage shipping!
Can I purchase Dino Lingo products in retail stores?
Currently, Dino Lingo products are only available online.
How can I cancel my order?
All orders are processed within 48 hours of receiving payment.
Please contact us prior to 24 hours after the order has been placed in order to ensure your parcel is not sent to the shipping address on the label.
Can I purchase the DVD set as a gift?
Please make sure to specify the DVD format for the country of origin in which you are purchasing your gift.
Currently we ship Dino Lingo DVD's in colorful illustrated DVD cases.
If you want to include a special message for your recipient, simply send us a request via email immediately following your purchase.
Once we receive it, we will make sure that your special message is included with your gift package.
I want to buy more than one set, is there a discount?
Please contact us directly if your purchase exceeds $500.
We may be able to provide a special coupon code. Email us at : info@dinolingo.com
I just placed an order, and realized my shipping address is incorrect, what should I do?
Email us immediately with your correct shipping address.
If your package has not been shipped, we will forward your information to the shipping department and process the update to the shipping label.
If the parcel has been shipped, Dino Lingo will claim a dispute with USPS or UPS.
What is the story behind Dino Lingo?
Dino Lingo is developed, produced and distributed by Dino Lingo, Inc. We were founded in 2010 in Fort Myers, Florida, USA.

Dino Lingo is the result of a multiple-year study in which several language learning programs, infant learning material, pedagogical studies, and focus groups were surveyed. Upon analyzing the results of the study, we designed a product, which parents and children alike, can enjoy while learning.

Dino Lingo is a registered corporation under the Florida Division of State, Department of Coporations.
Dino Lingo is also a registered trademark, by US Patent and Trademark office.
All rights reserved.
Business Partnership Inquiries:
We are open for new trading partners, distributors, agents, affiliates and website opportunities.
If you would like to carry our products on your website, please contact us at : info@dinolingo.com ; subject : Affiliate Partnership

Questions about International Standard Shipping :

I placed an order over 20 days ago, and I haven't received my package. Can you help me?
Dino Lingo ships hundreds of packages, every week, worldwide. 99% of the time, our packages are delivered to the correct address, right on time.
If you still haven't received your parckage after 21 days, please read below.

Your package may be held at your local post office.

This is a common situation. If you are not home during delivery hours, your postal provider may choose to not leave the package at your door (unless otherwise instructed). If this is the case, please check with your local postal providerto ensure that your parcel is not being held at their facility for pickup.

Your package may be held at customs for processing.

Regarding customs, each country has a different process, taking different amounts of time. Due to heavy volume in certain countries, packages may be held for an undisclosed amount of time. In this case, we recommend contacting your local postal provider or customs department in order to supply them with a tracking number (found in confirmation email); this tracking number should enable your postal provider to track your parcel and estimate a delivery time.

Lost or Stolen Mail

While this is a rare occurrance, it is more common in certain parts of the world. If you ever suspect your package could be lost or stolen, we strongly recommend you purchase Express or Expedited mail to guarantee delivery. If you have purchased Standard International Shipping, Dino Lingo is not responsible for lost or stolen mail, as this service does not provide tracking information once the parcel has left the United States.