Subscription Support

Cancel your Dinolingo subscription

Send us your cancellation request and feedback. If your renewal is close, cancel directly through your account to prevent another charge.

Cancellation feedback survey

Complete the form below so our team can identify your subscription and process your request.

Name

What's your child's age range?

Which platform did you use to subscribe?

What's the reason for your cancellation?

To help us improve, please provide a little more detail:

• If you selected "Technical Issue," please describe the issue you experienced.

• If you selected "My Child Is Not Interested," what could we do to make the app more engaging for your child?

• If you selected "We Haven't Been Using the App for a While," what improvements or features would encourage you to return and use Dinolingo again?

• If you selected "Too expensive," what monthly price would you be comfortable paying?

• If you selected "Found a better app," which app are you using instead?

Please add any additional details that may help us better understand your experience and improve our service. Thank you for your feedback. We truly appreciate your time and input.

What happens next?

We review the information you provide and process complete cancellation requests within 48 hours, excluding weekends and holidays.

1. SubmitSend the form using the email connected to your subscription.
2. ReviewOur support team checks the account and cancellation details.
3. ConfirmWe email you after the cancellation request has been completed.