Account & Privacy

Delete your Dinolingo account

Submit a secure request to delete your Dinolingo account and remove the personal data associated with it.

Account deletion request

Complete the form below. Our team may contact you to verify account ownership before processing the request.

Enter Your Dinolingo Account Email

Email address is the most important. We need your email address to do anything with your account.

Enter Your Full Name

We use this information to locate your account in case we are unable to find your email address.

You MUST cancel your subscription for your account to be deleted

Click here --> How to cancel?

If you received a cancellation confirmation email = Your subscription is canceled.

If you didn't receive a cancellation confirmation email = Your account is not canceled, still active.

If you were charged recently, please provide the amount you were billed.

Please check your bank or credit card statement

If you were charged recently, please provide the date of the most recent transaction.

Please check your bank, credit card statement

What are the last 4 digits of your credit card?

We use this information to find your billing account. We don't collect full credit card numbers, please only enter the last 4 digits.

Please explain the reason for your account deletion?

*In accordance with our NO REFUND POLICY, Dinolingo does not offer refunds. Instead we offer a 7-day FREE trial period. First week is on us. If you forgot to cancel within the first 7 days, or haven't used the website for months, or your subscription has been recently renewed, or you thought you canceled but you forgot, please note that there will be NO REFUNDS. However, you can request the cancellation of your subscription at any time, and we will cancel it for you.

What happens next?

We review every request carefully so account and personal data are removed securely.

1. ReviewWe match the request to the account details you provide.
2. VerifyWe may contact you if additional ownership confirmation is needed.
3. ConfirmWe email you after the deletion request has been completed.