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Help and Support Dinolingo
We have thousands of blog articles available—feel free to browse below while we continue working on this page.
Families with more than six (6) children We understand that some of our customers have larger families with more than
No Advertising Policy Being parents ourselves, we are committed to providing children with a safe and undistracted educational environment. When
Jobs & Gigs Whether you’re looking for a one-time project or seeking ongoing projects, we are continuously hiring talented individuals.
Data removal & account deletion Your privacy and the security of your data are paramount to us at Dinolingo. We
Manage your Account (Dashboard) Welcome to Your Dashboard! Navigate through these features on your dashboard to maximize your learning learning
How to change the website language? The option to change the language is only available on our website. You can’t
How to report a problem? We have a new feature on the site where you can report specific problems or
How to complete activities? Language lessons: Inspire children to speak a second language while watching fun videos and cartoons. Language games:
How to download and print worksheets, flashcards, posters? In addition to online videos and games, each language course contains hundreds of
How to view test results? Unlike games, correct and incorrect answers are NOT shown after each question during tests. They
How to earn rewards, points, stars, trophies, coins, dinosaurs? Watch Video ACTIVITIES and POINTS: Repeats: Same number of points as
How to use the program? How does the map work? How do kids learn? What is what on the map?
How to bookmark the Dinolingo login page? Next time you want to access Dinolingo faster, just click on the bookmark
Dinolingo APP: Android, iOS, mobile apps We have two separate websites and apps: the new site and the old site
How to reset or delete reports? This option is available for parents who want to clear their children’s reports in
How to lock/ unlock & skip activities/ lessons? What is the “locked” and “unlocked” feature? We have been in business
How to activate / re-activate a subscription? To activate or reactivate your subscription, please login to your account and select
How to add or delete PIN codes? Only parents can have PIN codes. Parent PIN Code: This prevents your child from
How to monitor your child’s progress & navigate reports? Under reports, you will find three different reports for each child.
How to print worksheets & flashcards In addition to online videos and games, each language course contains hundreds of printable worksheets
We’re sorry to see you go! If you have any questions or concerns, please feel free to reach out. We’re
Dinolingo Awards and Rewards: Motivating Kids to Learn At Dinolingo, we believe in making language learning fun, engaging, and rewarding
How to change your email address, name, password CHANGING YOUR EMAIL ADDRESS CHANGING YOUR NAME CHANGING YOUR PASSWORD For enhanced
Welcome to Dinolingo, on your teacher-admin dashboard, the first step is creating teachers. If you are the only teacher, you
Each School account comes with: A teacher-admin account can have only one owner (email address). If you need this ownership
Both teachers and teacher admins can add students in the Dinolingo portal. However, before adding students, you must create at
We are only interested in collaborations related to language learning field. Please note: Dinolingo Partnership Opportunities: Dinolingo is open to
How to add a user/ multiple users? Dinolingo’s Ultimate Family Subscription enables you to add up to six users under
iOS App Updates 3.0.15 (Oct 6, 2023) Classroom Regular Account 3.0.15 (Oct 6, 2023) Improvements: Bug fixes:
Website updates: Dinolingo.com 3.1.0 Date: 2024-01-08 Version #: 3.1.0 Summary: We have made the following enhancements to the website: Dear
Unable to print worksheets, flashcards, activities: pop-up blocker If you experience a printing issue during an activity, such as no
Currently, we do not offer an Amazon Fire App. However, many of our customers either use a Google Chrome web browser
Can I download videos? At this time we do not offer the ability to view or play our content offline.
Videos are freezing or not loading If you find that videos are not playing, freezing, failing to load, or there’s
There is no audio/ image, video doesn’t load The Dinolingo website and app require a stable Internet connection to ensure
Dinolingo for Smart TV OR Chromecast Dinolingo does not have a smart TV app at this time. However, many of
No audio, no sound, static sound Why it Occurs: Dinolingo’s website and app require a stable, high-speed internet connection. Audio
My email or password is incorrect What year did you subscribe to Dinolingo? If you can login on the APP
Switch Monthly to Yearly, Annual Subscriptions – Update Plans Dinolingo offers two types of subscription plans for families: monthly and
Can I change from PayPal to credit/debit card? It is not possible to switch your payment method directly from PayPal to credit
PayPal Payments PayPal Payments for Dinolingo Subscriptions While our website currently does not offer a direct PayPal payment option, we
Can I pay in my currency? (Worldwide Pricing) We offer a uniform pricing structure for our subscriptions worldwide. The cost
Can I pause my Dinolingo subscription? As of January 20, 2024, we no longer accept pause requests. Thank you for
Dino Lingo Inc. Download our W9 form here EIN TAX ID #: 80-058-6149 Send checks to: Dino Lingo Inc: 30
Teacher-Admin Account: There is only one (1) teacher admin account for each school. We manually create this account upfront and hand it over.
Ordering Process for Public Schools and School Districts in the US Our school portal has been trusted by hundreds of