Can I download videos? At this time we do not offer the ability to view or play our content offline. 

Videos are freezing or not loading If you find that videos are not playing, freezing, failing to load, or there’s

There is no audio/ image, video doesn’t load The Dinolingo website and app require a stable Internet connection to ensure

Dinolingo for Smart TV OR Chromecast Dinolingo does not have a smart TV app at this time. However, many of

No audio, no sound, static sound Why it Occurs: Dinolingo’s website and app require a stable, high-speed internet connection. Audio

My email or password is incorrect What year did you subscribe to Dinolingo? If you can login on the APP

Switch Monthly to Yearly, Annual Subscriptions – Update Plans Dinolingo offers two types of subscription plans for families: monthly and

Can I change from PayPal to credit/debit card? It is not possible to switch your payment method directly from PayPal to credit

PayPal Payments PayPal Payments for Dinolingo Subscriptions While our website currently does not offer a direct PayPal payment option, we

Can I pay in my currency? (Worldwide Pricing) We offer a uniform pricing structure for our subscriptions worldwide. The cost

Can I pause my Dinolingo subscription? As of January 20, 2024, we no longer accept pause requests. Thank you for

Teacher-Admin Account: There is only one (1) teacher admin account for each school. We manually create this account upfront and hand it over.

Ordering Process for Public Schools and School Districts in the US Our school portal has been used by hundreds of

How to Purchase Dinolingo through ClassWallet Dinolingo is proudly partnered with ClassWallet to provide online language learning subscriptions. You can

If you’ve paid with a credit or debit card (our most common method), you can easily manage your subscriptions and

1. Content: – The content provided in both family and school accounts is identical, including lessons, videos, games, and worksheets.